Please note that the screenshots are for explanatory purposes. The content look may change.
1. Make a backup. You will need it if something goes wrong during the update process.
2. Deactivate all plugins.
3. Update your WordPress installation.
Please go to updates in your main WP navigation menu and update WordPress.
See the screenshot below:
4. Fill in the purchase information
Please go to Dashboard > Vamtam > Register and follow the instructions below:
4.1. Envato Market Clients:
Fill in the purchase code, and click "Register".
Please check this article if you don't know where to get Your Item Purchase Code from
Notice:
You probably run an older theme version if you can't locate the Vamtam tab. The "Purchase code" field is available under Appearance > VamTam Theme Setup:
4.2. Envato Elements Clients:
Step 1: The purchase code field is only relevant to Envato Market Clients. Please leave it empty and tick "I downloaded the theme from Envato Elements."
Step 2: Click the "Follow this link to generate a new Envato Elements Token" link.
It will redirect you to the Envato login page. You can sign into Envato Elements with your existing Envato account.
Follow the steps for generating the Envato Elements Token.
Step 3: Enter the Envato Elements Token and click "Register".
Please read the official Envato Elements Guide -
5. Update the Theme
5.1. Envato Market Clients:
Please go to updates in your main WP navigation menu and see the new theme version. Update.
See the screenshot below:
If you still don't see any available updates, please reload the Dashboard > Updates page twice to force WP to check for updates.
5.1. Envato Elemente Clients:
Envato Elements' Clients can only update the theme and bundled plugins using FTP.
The latest version of the bundled plugins can be found in this directory /theme-name/vamtam/plugins.
You can check the theme's changelog here: https://vamtam.com/changelog/
6. Update the bundled plugins one by one
After updating the theme, go to updates in your main WP navigation menu and update the bundled plugins that need to be updated. If you are on low-cost hosting, updating the plugins one by one is best to avoid crashes.
If you still don't see any available updates, please reload the Dashboard> Updates page twice to force WP to check for updates.
See the screenshot below:
7. Updating the third-party plugins one by one
After updating the bundled plugins, go to updates in your main WP navigation menu and update the third-party plugins that need to be updated. If you are on low-cost hosting, updating the plugins one by one is best to avoid crashes.
If you still don't see any available updates, please reload the Dashboard > Updates page twice to force WP to check for updates.
Third-party plugins are the ones that do not come with the theme and are not supported by us.
8. Clear the cache
After updating the theme and the plugins, you should always clear the site and browser cache.
Check this guide for more information: How to clear the Cache after a Theme or Plugin update
Important
If you still don't see any available updates, please reload the Dashboard > Updates page twice to force WP to check for updates. You can check the theme's changelog here: https://vamtam.com/changelog/
The updates are essential as we fix bugs, provide new features and improvements and make the theme compatible with newer WordPress versions.
Remember to make a backup if anything goes wrong or you've made a mistake during the update process.
Your theme options and the content will not be affected by the update.
Any modifications to the theme files will be overwritten after an automatic update if you haven't used a child theme or the Custom CSS area in General Settings.
If it's your first time installing a theme, check this guide - Installation guide.
Troubleshooting
Most often, the issues you have related to the update process are due to one of the following reasons:
Incompatible WordPress version
The latest WordPress version is not always compatible with the theme because the theme update comes sometime after the WordPress update has been released.
You can check the compatible WordPress versions on the theme's presentation page on Themeforest. If in doubt, you can ask the Support Team.
In case you've updated your WordPress, and the theme update compatible with the version you have is not yet out, you have three options:
- to wait for the theme update
- to restore your site from a backup
- to downgrade your WordPress to a version compatible with the theme
Incompatible plugins
If you are running plugins that do not come and are not supported by the theme, make sure they are compatible with the WordPress version you are about to update/install. If the updates don't fix the issue you encounter, then deactivate the plugins that don't come with the theme and test.
Old plugin version
Make sure that all plugins you are updating are compatible with the theme version and the WordPress version.
Complete point 2,4,5 of this guide.
Network Installation
If you use this theme on a network installation of WordPress (formerly called Multisite), you will need to click the "Save changes" button in each website's admin panel and the main network site. This will clear and regenerate any caches used by the theme, as such caches may be different for the sites.
Renamed theme folder
The automatic update feature will stop functioning if you change the theme folder name.
style.css has been changed
The automatic update feature will stop functioning if you change the information in this file. Please restore the original version and ensure the theme version number is not the latest.